AI-powered human-like Conversations

Optimize inbound, outbound and your chat with Global Call AI

What is Global Call?

Natural, efficient, personalized

With Global Call, we combine AI with human-like conversations to transform customer communication and make every interaction natural, efficient and personalized. Global Call is scalable and multilingual, ensuring your business remains responsive.

Seamless integration

Global Call easily integrates with your existing platforms and enables rapid deployment with minimal effort.

Human conversations

Global Call interacts naturally and makes conversations seem as human as possible. Global Call continually learns and improves from every interaction.

24/7 availability

Global Call is always online and ensures uninterrupted customer service 24/7 to ensure your customers receive support at all times.

The future of customer communication

With Global Call, businesses can provide personalized and efficient service 24/7, ensuring increased customer satisfaction and loyalty.

Characteristics

Comprehensive integrations

Characteristics

Optimized automation

Communication management

Streamline inbound, outbound and chat with Global Call

Streamline customer interactions and increase productivity across inbound, outbound and chat channels.

Inbound

  • Customer Service & Complaint Management
  • Technical Support & Troubleshooting
  • Sales inquiries

Outbound

  • Appointment generation & Follow-ups
  • Cold calling & Market Research
  • Proactive Customer Care & Market research
  • Satisfaction surveys

Chat

  • Live chat support
  • Lead qualification
  • 24/7 multilingual support

How we work

1. Advice & needs analysis

We work with you to understand your business challenges and goals.

2. Assessment of requirements

We evaluate your needs based on conversation flows you want to automate.

3. Design of the solution

We develop a customized global call solution tailored to your business processes.

4. Global Call Development

Our team will develop your voicebot and ensure seamless integration into your systems.

5. Implementation & Testing

We thoroughly test Global Call to ensure smooth operation and high performance.

6. Ongoing Support & Optimization

Once launched, we provide ongoing support and optimize Global Call for improved performance.

Use cases

Tailored for all industries

Use Case 1 -Publisher customer service

A publishing house automated complaint management with Global Call, thereby reducing the call volume for newspaper delivery problems. By integrating with SAP and CRM, Global Call was able to improve service efficiency even during high demand, resulting in higher customer satisfaction.

Use Case 2 - B2B cold calling

Global Call automated cold calling for a B2B company by analyzing websites, identifying decision makers, and conducting needs assessments. Global Call arranged appointments and provided advance information, resulting in better lead conversion and more efficient outreach processes.

Examples

Versatile use cases in various industries